How to Place an Order

Completing your purchase is straightforward—just follow these simple steps:
  1. Browse and pick products: Navigate our product catalog to find the items you want to buy.
  2. Add to cart: Click the “Add to Cart” button for each product you’ve selected.
  3. Review your cart: Before moving to checkout, visit your cart page to double-check product details, quantities, and prices, ensuring there are no mistakes.
  4. Confirm your order: Click “Proceed to Checkout,” fill in your delivery address, choose a preferred payment method, and finalize the transaction to lock in your order.

Payment Security Assurance

Safeguarding your payment information is our utmost priority! We protect your financial data through two key measures:
  • Our payment system holds PCI-DSS (Payment Card Industry Data Security Standard) certification, fully adhering to global security protocols for processing credit card data.
  • We use end-to-end encryption technology to fully shield your credit card details, billing address, and other payment-related information. You can shop with confidence, knowing every transaction is 100% secure.

Shipping & Delivery Schedule

Order fulfillment includes two key stages:
  • Order Processing: Once your order is confirmed (usually within 12 hours of successful payment), we will complete order processing and arrange shipment within 2 business days.
  • Delivery Timeframe:
    • Domestic orders: Standard delivery generally takes 3–8 business days.
    • International orders: Delivery typically ranges from 5–22 business days, depending on the destination country/region and customs clearance progress.

Order Tracking Service

We offer real-time order tracking for your convenience:
  • After your order is shipped, we will send a unique tracking number to the email address you used to register. You can also find this tracking information in the “Order History” section of your account.
  • To check your order’s current status and estimated delivery date, enter the tracking number on the official website of the shipping carrier (such as UPS or DHL).

Shipping Fee Details

All orders qualify for free standard shipping—there is no minimum order amount required, and you won’t need to pay any extra shipping charges.

Product Assembly Guidelines

No self-assembly is needed for our products! Every item is fully assembled before it leaves our warehouse. You only need to unpack the product—no tools or additional steps are required, and it will be ready for use in roughly one minute.

Return Policy

All products are covered by a 30-day return guarantee:
  • If you are not satisfied with your purchase, you may request a return within 30 days of receiving the product.
  • We cover all logistics costs related to returns; you will not be charged any additional fees.

Customer Service Contact

You can reach our customer service team via the following email:
  • Email Address:connor27705@gmail.com
Tip for a quicker response: Please include your order number (if you have it) in your email and clearly explain your issue (e.g., order questions, return requests). This helps us address and resolve your problem faster.Response Time: We will reply to your inquiry within 48 business hours (Monday–Friday, excluding public holidays).